
When a salesman calls, you have a perfect right to cut him off pretty quickly or not return the e-mail or voice mail. This is just part of the times. He gets it and no feelings are hurt. When a candidate calls a potential hiring company and gets no response or a curt response, there is a lost opportunity.
I totally understand that the corporate world, large and small, has been cutting all departments to the bone; HR has not been excluded. The department is overworked and understaffed. Pragmatically, answering unsolicited resumes has to be at the bottom of the to-do list.
There are two problems here. Firstly, today’s applicants are not your average letter writer. They are hurting; they are scared; and they are desperate. They are perfect vulnerable targets for good will. Secondly, as a good corporate citizen, …