Last One Standing: Client-Agency Relationships During a Tough Economy
We are still in a period where there is an amazing amount of transition. The market is changing as is the consumer. Clients large and small are continuing to test what works and what doesn’t. They thirst for insight.
As this trail continues, once-trusted suppliers fall by the wayside if they do not contribute to the understanding of the future. This means that agencies have to be truly committed to helping their clients through this tough period. It is one of the few times in a client-agency relationship where firms a have a chance to stand out to the client’s corner office and really make a difference.
In some regards, this is not a new investment or a new initiative, but rather a re-commitment to reading the signs that are out there everyday. The winner is the resource that observes, assimilates and projects. Those who know the client’s business intimately and are capable of synthesis as well as creative thinking will be the last agency standing. The client values the resource that gives the best thought leadership, not necessarily the firm with whom they enjoy the best relationship.
Written by Tony Reynes - Visit Website

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