You Never Call Anymore

In a recent meeting, where I was the keynote speaker, an individual asked me “Why don’t you guys get back to me?” She was frustrated by the fact that recruiters had called her on assignments, presented her to clients, and then there was no follow-up. She said that this had happened to her on multiple occasions in the last year.
My response was that many a client in the last year had started a search and then ended it by leaving things up in the air. We have had more than one retained search, where the client has paid front money and then just clammed up after a couple of months, and the search was never filled. It sort of just faded away. In other cases, the client would make no decision on a candidate presented but would want to keep seeing more.
I always want to get back to a candidate with hard facts. I become frustrated when I can’t show the client and the search in a good light. And when I can’t give the candidate factual feedback, I don’t try to contact them. One of my shortcomings, when I’m in a situation like this with no information, is to not call the candidate at all. I have to learn to think more about their feelings and less about my frustrations.
Written by Tony Reynes - Visit Website
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